Questions about the rooms
From what time can we check in our room?
Our rooms are available from 2 p.m.
At what time do we have to check out the room?
The rooms must be left at 12h (noon). You can also enjoy a late check-out (€10/additional hour) upon request to the reception.
Do you have smoking rooms?
No, the hotel Mondial is entirely smoking-free. You can however book a room with a balcony to smoke on the balcony.
Do you have connecting rooms?
No, the hotel Mondial doesn’t provide connecting rooms. We can however offer you adjacent rooms to host up to 5 people.
How many people can stay in a family room?
Family rooms can host up to 4 people.
How many people can stay in a triple room?
Triple rooms can host up to 3 people.
Do you have available baby beds?
Yes, our hotel has an available baby bed. Don’t hesitate to anticipate your request at the reception.
Is there a safe in the rooms?
The hotel rooms have a safe.
Do you have hair dryers?
Yes, all our bathrooms provide hair dryers and a razor plug.
Is the Wi-Fi access available in the whole hotel? Is it free?
The Wi-Fi access is available for free in the whole hotel. We also provide a computer with a camera in the hotel lobby.
Do you have rooms equipped for disabled people?
The hotel is accessible for disabled people and provides spacious rooms. Don’t hesitate to directly get in touch with the
hotel in order to organize your arrival at best.
Questions about the bookings
How can I book?
Online on our web site or by phone: +33(0)1 47 70 55 56
What information do you need to book a room?
To book a room, we need your last and first name, your e-mail address, your phone number and a credit card number to
guarantee the booking.
Is the credit card used for booking debited?
If it is a flexible booking (cancellation up to D-1 accepted), the credit card isn’t debited.
If it is a non-cancellable or non-editable booking, the credit card is debited.
Where can I get the lowest rate to book?
We guarantee that we offer the lowest rate if you book on our web site (you can use our coupons) or directly by phone:
0033.1.47.70.55.56.
Is the breakfast included?
It depends on the rate you booked. The breakfast at extra cost is charged €16 per person.
I want to check, modify or cancel a booking in your hotel, who should I contact?
You can get directly in touch with the reception of the Mondial hotel, it will come back on all your booking’s details.
Services
Can I leave my luggage at the hotel after my check-out?
A room is at your disposal for your luggage. However, the hotel Mondial declines any responsibility on this luggage storage
facility.
Do you accept pets?
Unfortunately, we don’t accept pets for hygiene and comfort reasons.
At what time opens the breakfast?
The breakfast can be served as of 7.30 a.m. in the rooms or as a complete buffet in the breakfast room.
Can I come back at any time of the night? Is there a night gatekeeper?
The reception is open 24/24. The gate, however, stays closed at night for safety reasons, but the watchman is there to open you
and welcome you at any time of the night.
Do you have an iron?
Yes, upon request, an iron and ironing table are at your disposal at the reception.
How much does a taxi to the airport cost?
The cost of a taxi to the airport is now fixed. To the CDG airport, the taxi costs €50 and to the Orly airport, €35.
Which address do I give to the taxi?
5 cité bergère 75009 Paris
I forgot something in my room, what can I do?
In case anything is forgotten, please contact the hotel. If this object has been found, we commit to keep it for you. If you
want, we can send it back to you by mail at your own expense.
Is it possible to book a parking spot in advance?
No, we have 4 free parking spots for our clientele. You can park when you arrive depending on the availability.
If there is no spot left, we will guide you to a nearby parking with a special discount for our customers.
Is there an elevator?
Yes, the hotel has two elevators which stop at all the floors.